Terms of Service
Effective Date: April 26, 2026
By using freshstart-relocation.com or submitting any form on this website, you agree to these Terms of Service.
1. SERVICES
Fresh Start Relocation provides residential and commercial moving, packing, unpacking, and relocation consulting services in the Dallas, TX area.
2. SMS COMMUNICATIONS
By providing your phone number and submitting any form on this website, you consent to receive SMS text messages from Fresh Start Relocation. These messages may include service quotes, appointment reminders, and follow-up communications. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
3. USE OF WEBSITE
You agree to use this website for lawful purposes only. You may not use this site to transmit any harmful, offensive, or illegal content.
4. ACCURACY OF INFORMATION
We strive to provide accurate information about our services and pricing. All quotes are estimates and final pricing may vary based on actual moving conditions.
5. LIMITATION OF LIABILITY
Fresh Start Relocation shall not be liable for any indirect, incidental, or consequential damages arising from use of our services or this website.
6. PRIVACY
Your use of this website is also governed by our Privacy Policy, available at freshstart-relocation.com/privacy-policy.
7. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.
8. CONTACT
For questions about these Terms, contact us at:
Email: sales@freshstart-relocation.com
Website: freshstart-relocation.com
Frequently Asked Questions About Relocation Services
What factors influence the cost of moving with Fresh Start Relocation?
The cost of our moving services is influenced by factors such as distance, the size of your household, packing requirements, and any additional services you may choose. We provide personalized quotes after assessing your specific needs.
How do I schedule my moving services?
You can easily schedule your moving services by filling out our online appointment form or giving us a call. Once we have the details of your move, we can confirm the date and time that works best for you.
What support do you offer during the relocation process?
Our team is dedicated to providing comprehensive support throughout your relocation. This includes planning and coordination assistance, packing services, and a dedicated point of contact to address any questions or concerns you may have during your move.
Do you provide guarantees for your relocation services?
Yes, we take pride in our reliable service and offer guarantees on the delivery timelines and the condition of your belongings. If any issues arise, we work diligently to resolve them to your satisfaction.
Are there any items that you cannot move?
Yes, for safety and legal reasons, there are certain items we cannot transport, including hazardous materials, perishable goods, and personal valuables like jewelry or important documents. Please consult with our team for a complete list.
What should I do if my moving date changes?
If your moving date changes, simply contact us as soon as possible. We will make every effort to accommodate your new schedule and ensure a smooth transition.
How do you handle damages that may occur during the move?
While we take great care in handling your belongings, should any damages occur, please inform us immediately. We have a claims process in place to address any issues and ensure you are compensated fairly.
Can I opt for packing services, or do I need to pack everything myself?
You have the flexibility to choose between our full packing services or packing everything yourself. If you prefer assistance, our professional team can handle all your packing needs, ensuring that your items are safely prepared for the move.